🔄 Refund and Returns Policy

Effective Date: June 4, 2025

At warnercom.store, your satisfaction is important to us. If you’re not fully happy with your purchase, we’re here to help with a fair and simple return process.

✅ Eligibility for Returns

You may return your item(s) within 7 days of receiving your order, if:

  • The item is unused, unworn, and in its original packaging

  • You have proof of purchase (order number or invoice)

  • The product is not marked as final sale or non-returnable

🔁 Return Process

  1. Email us at contact@warnercom.store with the subject: “Return Request – [Order #]”

  2. Include a photo of the item and a short reason for return

  3. We will review your request and respond within 1–2 business days

  4. If approved, we’ll send instructions on where to send the return package

  5. Once received and inspected, your refund or exchange will be processed

💵 Refunds

  • Refunds are issued to the original payment method

  • It may take 5–10 business days to appear on your account

  • We do not refund original shipping fees (unless the return is due to our error)

🚫 Non-Returnable Items

We do not accept returns for:

  • Used or damaged items

  • Items without original packaging

  • Final sale items

  • Gift cards

🔄 Exchanges

We offer size or item exchanges based on availability. Email us with your request and we’ll do our best to accommodate.

📦 Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service

❗ Damaged or Incorrect Items

Received the wrong product or a damaged item?
Contact us at contact@warnercom.store within 48 hours of delivery with a photo, and we’ll make it right at no cost to you.

📩 Questions?

Email us anytime at contact@warnercom.store – our support team typically responds within 12 hours on business days.