Effective Date: April 2025

At WannerCom, we want you to love every step in your new shoes. But if something’s not right, we’re here to make it right — fast, fair, and hassle-free.

🔹 1. Return Eligibility

To be eligible for a return or exchange, your item must:

  • Be unused and in its original condition

  • Be returned in the original packaging (box, tags, inserts)

  • Be requested within 7 days of delivery

🔹 2. Non-Returnable Items

We do not accept returns on:

  • Items marked as final sale

  • Gift cards

  • Customized or worn products

  • Items damaged due to misuse

🔹 3. How to Request a Return

  1. Email us at contact@warnercom.store with:

    • Your order number

    • Reason for return

    • Photos (if item is defective)

  2. Our team will respond within 24 hours with return instructions.

  3. Send the product back using a trackable shipping method.

💡 We recommend keeping your return receipt until we confirm your refund.

🔹 4. Refunds

  • Once we receive and inspect your return, we’ll issue your refund within 3–5 business days to your original payment method.

  • Refund amount will exclude original shipping fees unless the item was defective or incorrect.

🔹 5. Exchanges

Need a different size or style? No problem!

  • Contact us to reserve your replacement item.

  • Once we receive your return, we’ll ship the new item right away.

🔹 6. Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately. We’ll send a replacement or full refund at no cost to you.

🔹 7. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

  • Double-check your bank account or PayPal

  • Contact your credit card company or bank

  • Still need help? Email us — we’ll sort it out!

📦 Return Address

WannerCom – S.H. WARNER COMMERCIAL REAL ESTATE LLC
522 W Riverside Ave Ste N, Spokane, WA, 99201-0580, United States

❓Questions?

We’re here to help!
Contact us at contact@warnercom.store or through our Contact Page — we respond quickly.